🔁Bulk actions

The Bulk Action feature in Dollarback lets you add or deduct store credit for many customers at once using a CSV upload. This is especially useful for campaigns like:

• Monthly credit rollouts

• Festive bonuses

• Targeted promotions

• Store-wide debits/adjustments

Bulk credit / debit store credit using a CSV.

---

🧾 Step-by-Step Guide

Download the Sample CSV

Click on the “Download Sample CSV” button in the UI to get a template. The template contains three columns:

• Email – The customer’s email

• Amount – The amount to credit or debit

• Currency – The ISO4217 currency code (e.g., INR, USD)

---

Fill Out Your CSV

Prepare your customer data in the same format as the sample using a tool like Excel or Google Sheets and then export the file in the CSV format.

Example:

Email	Amount	Currency
[email protected]	100	INR
[email protected]	1.5	USD

---

Upload the CSV File

Go to the Bulk Action section in the app and:

• Upload your filled CSV

• Select the Action Type:

  • Credit – Add store credit

  • Debit – Remove store credit

• (Optional) Set an Expiry Period (e.g., 30 days)

• (Optional) Choose whether to Notify Customers

If you choose to Notify customers. Then the ""

---

Import and View Logs

After uploading:

• Click Import CSV

• View results under Bulk Import History Logs

The logs will show:

• Which entries were successfully processed

• Any error logs, if applicable

• Timestamps in GMT

• A downloadable version of the processed CSV with status info

---

✅ Example Output Log Fields:

Customer Email	Action Type	Amount	Currency	Status	Log	Timestamp
[email protected]	credit	100	INR	success	Credited	2025-07-01 09:54:43

---

💡 Tips

• You can credit or debit any number of customers at once.

• Supports multiple currencies in a single CSV.

• Great for automated workflows or seasonal rewards.