> For the complete documentation index, see [llms.txt](https://help.dollarlabs.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.dollarlabs.io/dollarback-store-credit.md).

# Dollarback: Store Credit

DollarBack is a loyalty engine built on **Shopify-native store credit**. Customers earn real dollar balances on every order, watch them grow across your storefront, and spend them with one click at checkout. No point math, no copy-pasted coupon codes.

{% embed url="<https://dollarlabs.neetorecord.com/watch/56c75d6d3b1a7b47b7aa>" %}
What spending store credit looks like for your customers
{% endembed %}

## Why store credit instead of points?

* **It's legible.** "You earned $5" beats "you earned 500 points (worth… something)". Customers instantly know what their balance is worth, so they come back to spend it.
* Spending takes one click. Store credit appears as a payment option at checkout, with no redemption flows and no code to copy.
* The balance stays in sight everywhere: product pages, cart, checkout, thank-you page, customer accounts, and a floating widget add up to [15 storefront touchpoints](/dollarback-store-credit/06-widgets-and-storefront/widget-map-what-shows-where.md).

## Start here

1. [How DollarBack works](/dollarback-store-credit/01-getting-started/how-dollarback-works.md): the credit lifecycle in five minutes
2. [Quick start: launch your first cashback program](/dollarback-store-credit/01-getting-started/quick-start-launch-your-first-cashback-program.md): live in under 30 minutes
3. [Activate widgets in your theme](/dollarback-store-credit/01-getting-started/activate-widgets-in-your-theme.md): the setup step everyone misses

## What you can build

* **Earning**: [six program types](/dollarback-store-credit/02-earning-cashback-programs/cashback-program-types-at-a-glance.md), purchase cashback (with product/collection targeting and order goals), signup, newsletter, birthday, social follows, and [API-triggered custom rewards](/dollarback-store-credit/02-earning-cashback-programs/custom-rewards-via-api.md). The [calculation engine](/dollarback-store-credit/02-earning-cashback-programs/how-cashback-is-calculated.md) is fully documented, down to rounding.
* **Spending**: a [reward marketplace](/dollarback-store-credit/03-spending-store-credit-and-rewards/set-up-the-reward-marketplace.md) where credit buys order discounts, product discounts, or free shipping, plus direct credit payment at checkout with [visibility rules](/dollarback-store-credit/03-spending-store-credit-and-rewards/hide-store-credit-at-checkout.md) and [expiry management](/dollarback-store-credit/03-spending-store-credit-and-rewards/credit-expiry-and-reminders.md).
* **Referrals**: ["give $10, get 10%"-style programs](/dollarback-store-credit/04-referral-program/set-up-your-referral-program.md) with code-based attribution, multi-config priorities, and [share surfaces](/dollarback-store-credit/04-referral-program/how-customers-share-referral-links.md) across the storefront.
* **Loyalty tiers**: [multiplier ladders](/dollarback-store-credit/05-loyalty-tiers/loyalty-tiers-overview.md) (e.g. Bronze ×1 → Silver ×1.5 → Gold ×2) with flexible evaluation windows and multi-currency thresholds.
* **Emails & integrations**: [five branded notification emails](/dollarback-store-credit/07-emails-and-integrations/email-notifications-overview.md) with a [custom sending domain](/dollarback-store-credit/07-emails-and-integrations/sender-identity-and-custom-domain.md), plus [Klaviyo](/dollarback-store-credit/07-emails-and-integrations/klaviyo-integration.md), [Omnisend](/dollarback-store-credit/07-emails-and-integrations/omnisend-integration.md), [Shopify Flow](/dollarback-store-credit/07-emails-and-integrations/shopify-flow-triggers-and-actions.md), [cart drawers](/dollarback-store-credit/07-emails-and-integrations/cart-drawer-integrations.md), [Google Wallet passes](/dollarback-store-credit/07-emails-and-integrations/google-wallet-passes.md), and [store credit for product reviews](/dollarback-store-credit/07-emails-and-integrations/store-credit-for-submitting-review.md).
* **Analytics & operations**: [program analytics with ROI](/dollarback-store-credit/08-analytics-data-and-account/understand-your-analytics.md), [referral analytics](/dollarback-store-credit/08-analytics-data-and-account/referral-analytics.md), [bulk CSV imports](/dollarback-store-credit/08-analytics-data-and-account/bulk-import-credit-csv.md), [B2B company-location credit](/dollarback-store-credit/08-analytics-data-and-account/b2b-store-credit.md), and developer access via the [Merchant API](/dollarback-store-credit/08-analytics-data-and-account/merchant-api-keys-and-endpoints.md) and [storefront window API](/dollarback-store-credit/08-analytics-data-and-account/storefront-window-api.md).

## Plans

Every feature above is documented with its plan requirements. See [Plans, usage & overage billing](/dollarback-store-credit/08-analytics-data-and-account/plans-usage-and-overage-billing.md), or [start a trial](/dollarback-store-credit/01-getting-started/choose-a-plan-and-start-your-trial.md) from the app.

## Something not working?

Head to [Troubleshooting & FAQ](/dollarback-store-credit/09-troubleshooting-and-faq.md) for symptom-first fixes for widgets, missing cashback, checkout, referrals, emails, and imports. Still stuck? Reach out through the in-app chat with your store URL.