# Dollarback: Store Credit

## What is Store Credit?

Store credit is a simple and powerful way to reward customers directly with currency they can use on their next purchase. Instead of dealing with coupon codes or confusing point systems, customers earn a clear monetary value—store credit—for each order. It’s automatic, easy to understand, and designed to drive repeat purchases.

{% embed url="<https://youtu.be/qKlgNlz6VKk>" %}

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## Why is Store Credit Better Than Points?

### ✅ Easier to Understand

* **Points are abstract.** Customers often don’t know what they’re worth or how to redeem them.\
  (e.g. *Earn 5 points per $ spent, 100 points = $5 off* — confusing!)
* **Store credit is crystal clear.**\
  (e.g. *Earn $5 credit on your $20 order*)

### ⚡ Faster to Redeem

* **Points:** 4+ step redemption process, often needing a coupon code manually copied and pasted.
* **Store Credit:** One-click redemption—just check a box at checkout.

### 👁️‍🗨️ Transparent at Every Touchpoint

* Show credit earned per product, per cart, per order.
* No mental math required—customers see exactly how much they’ll earn and use.

Here's a quick video walking you through the experience for a customer using store credit.

{% embed url="<https://dollarlabs.neetorecord.com/watch/050843d6-0f72-4491-a8a6-f8b3b89c7cdf>" %}
Customer experience when using Store credit
{% endembed %}

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## What is Dollarback and What Does It Offer?

**Dollarback** is a simple, powerful cashback solution for Shopify that uses **store credit** instead of points or coupons. It’s built to maximize customer loyalty and repeat purchases with a frictionless experience.

### How It Works

* Customers earn store credit on every purchase.
* Store credit is visible across key customer touchpoints.
* One-click redemption at checkout.

### Where Customers See Store Credit

* [**Product Page**](https://help.dollarlabs.io/dollarback-store-credit/show-rewards/product-page)**:** Shows cashback reward potential.
* [**Cart Page**](https://help.dollarlabs.io/dollarback-store-credit/show-rewards/cart-page)**:** Displays reward amount based on cart subtotal.
* [**Widget**](https://help.dollarlabs.io/dollarback-store-credit/show-rewards/cashback-widget)**:** Lets customers check their balance & program details.
* [**Checkout Block (Shopify Plus)**](https://help.dollarlabs.io/dollarback-store-credit/show-rewards/checkout-block-shopify-plus)**:** Displays exact cashback earned.
* [**Customer Account**](https://help.dollarlabs.io/dollarback-store-credit/show-rewards/customer-account)**:** Shows earned, redeemed, and remaining credit.

### Key Merchant Features

* [**Shopify Flow Integration**](https://help.dollarlabs.io/dollarback-store-credit/notifications/shopify-flow)**:** Automate credit logic and workflows.
* [**Klaviyo Integration**](https://help.dollarlabs.io/dollarback-store-credit/notifications/klaviyo)**:** Leverage credit data for marketing flows.
* [**Theme & UI Extensions**](https://help.dollarlabs.io/dollarback-store-credit/show-rewards)**:** Show rewards dynamically on storefront.
* [**Dashboard & Analytics**](https://help.dollarlabs.io/dollarback-store-credit/analytics)**:** Track performance and usage.
* [**Referral Engine**](https://help.dollarlabs.io/dollarback-store-credit/referral-engine): Customers can refer others and earn cashback
* [**Branded Email Notifications**](https://help.dollarlabs.io/dollarback-store-credit/notifications/inbuilt-email)**:** Keep customers informed with custom templates.
* [**Activity Logs**](https://help.dollarlabs.io/dollarback-store-credit/analytics)**:** Full history of credit events.
* **Highly Customizable UI:** Match your brand, easily.

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## Pricing & About Us

We keep it simple—no usage-based charges. Our flat pricing model is designed to scale with your store without punishing growth. Whether you're starting out or scaling up, Dollarback gives you full access to powerful cashback tools without surprise fees.

| Plan    | Price        | Order Limit            | Features                                                              |
| ------- | ------------ | ---------------------- | --------------------------------------------------------------------- |
| 💸 Free | Free         | Up to 100 orders/month | Basic feature access, including all integrations and automations      |
| 🚀 Pro  | $19.99/month | Unlimited orders       | Priority support, early access to new features, all features included |

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### **About Us:**

We're on a mission to simplify cashback. Dollarback was built to remove friction from loyalty programs and help merchants grow with smart, clear incentives. We're Shopify-first, and obsessed with performance, usability, and scale.

### Roadmap

Here’s what’s coming next with Dollarback - we're building in public, and you can see [what's next](https://dollarback.features.vote/roadmap) on our plate.&#x20;

* 🛍️ **Store Credit on Refunds:** Automatically offer credit as an alternative to refunds.
* :hourglass: **Delay store credit by X days:** Prevent abuse by adding a delay between order and store credit processing
* :moneybag: **On orders where store credit was used:** Calculate cashback based on the amount final amount paid by the customer (minus the store credit)
* 📱 **Mobile Widget Enhancements:** Sleek, responsive tools for mobile view.