💁Referral Engine

Want to grow your customer base and reward loyal customers? Our Referral Program makes it easy! When a customer refers their friends, they both get rewarded. Here's a step-by-step guide to help you understand and set it up.

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🔧 Referral Program Settings

This section lets you control how the referral system works. You can enable or disable the entire referral program with the switch at the top.

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🎁 Referrer Reward (What the referring customer gets)

This is the reward given to your existing customer when their friend (the referee) makes a purchase using their referral.

• Cashback Type:

  • Choose Percentage of Order if you want the reward to be a percentage of what the friend spends.

  • Or you can choose Fixed Amount if you want to give a set amount, like $10.

• Cashback Value:

  • Enter how much you want to reward. For example, if it's 10% and the friend spends ₹1,000, the referrer gets ₹100.

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🧑‍🤝‍🧑 Referee Discount (What the new customer gets)

This is the discount the friend (referee) gets for using a referral code.

• Discount Type:

  • Percentage of Order: The discount is based on how much the friend spends.

  • Fixed Amount: A flat discount amount like $10, no matter the order total.

• Discount Value:

  • Enter the discount amount. For example, 20% off or $10 off.

• Allow discounts for new customers only:

  • If this is ON, only brand-new customers can use the referral code. (I.e. - customers with 0 orders on the store)

  • If it's OFF, anyone can use it (even existing customers).

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🔗 Combination Rules (Can referral discounts be combined with other offers?)

You can control whether this referral discount works alongside other discounts:

• Product Discounts: Let this combine with other product promotions.

• Shipping Discounts: Allow referral discounts and free shipping at the same time.

• Order Discounts: Combine with other order discounts.

👉 Turn these ON or OFF depending on your promo strategy.

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💵 Minimum Order Value

Set a minimum amount the referred friend must spend to use the discount. Leave it blank if there’s no minimum order amount required.

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⏱️ Usage Limits

These settings control how often the referral benefits can be used:

• Maximum discount code uses per referee:

  • This is how many times each new customer can use their referral code. Usually, it’s set to 1 time.

• Expires after:

  • This controls exactly when the reward to the referrer expires, if set.

  • Set to 0 days if you don’t want the reward to expire.

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💡 Tips for Merchants

• Want faster growth? Offer a bigger reward for the referee (like 25% off).

• Want to keep costs low? Limit combining with other discounts.

• Keep an eye on performance and adjust the values anytime.

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Need help deciding what values to set? Reach out to us — we’re happy to help!