💁Referral Engine
Want to grow your customer base and reward loyal customers? Our Referral Program makes it easy! When a customer refers their friends, they both get rewarded. Here's a step-by-step guide to help you understand and set it up.
🔧 Referral Program Settings
This section lets you control how the referral system works. You can enable or disable the entire referral program with the switch at the top.
🎁 Referrer Reward (What the referring customer gets)
This is the reward given to your existing customer when their friend (the referee) makes a purchase using their referral.
Cashback Type:
Choose Percentage of Order if you want the reward to be a percentage of what the friend spends.
Or you can choose Fixed Amount if you want to give a set amount, like $10.
Cashback Value:
Enter how much you want to reward. For example, if it's 10% and the friend spends ₹1,000, the referrer gets ₹100.
🧑🤝🧑 Referee Discount (What the new customer gets)
This is the discount the friend (referee) gets for using a referral code.
Discount Type:
Percentage of Order: The discount is based on how much the friend spends.
Fixed Amount: A flat discount amount like $10, no matter the order total.
Discount Value:
Enter the discount amount. For example, 20% off or $10 off.
Allow discounts for new customers only:
If this is ON, only brand-new customers can use the referral code. (I.e. - customers with 0 orders on the store)
If it's OFF, anyone can use it (even existing customers).
🔗 Combination Rules (Can referral discounts be combined with other offers?)
You can control whether this referral discount works alongside other discounts:
Product Discounts: Let this combine with other product promotions.
Shipping Discounts: Allow referral discounts and free shipping at the same time.
Order Discounts: Combine with other order discounts.
👉 Turn these ON or OFF depending on your promo strategy.
💵 Minimum Order Value
Set a minimum amount the referred friend must spend to use the discount. Leave it blank if there’s no minimum order amount required.
⏱️ Usage Limits
These settings control how often the referral benefits can be used:
Maximum discount code uses per referee:
This is how many times each new customer can use their referral code. Usually, it’s set to 1 time.
Expires after:
This controls exactly when the reward to the referrer expires, if set.
Set to 0 days if you don’t want the reward to expire.
💡 Tips for Merchants
Want faster growth? Offer a bigger reward for the referee (like 25% off).
Want to keep costs low? Limit combining with other discounts.
Keep an eye on performance and adjust the values anytime.
Need help deciding what values to set? Reach out to us — we’re happy to help!
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