When customer is logged out
Show membership rewards to customers who are not logged in or are not yet members.
With Dollar Labs, you can now display cashback offers or configurations on your online store even when customers are not logged in. This is especially useful for stores running membership or loyalty programs where perks are tied to customer tags.
Why This Feature Matters
Normally, cashback offers configured for specific customer tags (e.g., VIP) are only visible when a customer is logged inâbecause the app needs to identify their tags before showing the offer.
This means:
If a non-logged-in customer visits your store, they wonât see any special membership perks.
Potential members may not know about the benefits they could get by joining.
With the "Show on Online Store When Not Logged In" setting enabled, you can display these offers to everyoneâeven visitors who arenât logged inâencouraging them to sign up.
Example Use Case
You run a VIP Membership program:
Customers pay $50/year.
VIP members get free shipping + 5% cashback.
Membership customers are tagged as VIP.
Without this feature:
Logged-out visitors wonât see your cashback perks.
They may miss the incentive to join your membership program.
With this feature:
All visitors see the cashback offer.
Theyâre prompted to join the VIP program to claim the benefit.
How It Works
When enabled, Dollar Labs will:
Display the cashback message for eligible products even if the customer isnât logged in.
Add a note that the perk applies only to specific customer groups (e.g., VIP members).
How to Enable
Go to your Cashback Configuration in the Dollar Labs app.
Locate the "Show on Online Store When Not Logged In" option.
Toggle it ON.
Save your settings. (It may take a few seconds for the change to reflect on your storefront, as itâs applied via a meta object.)
Before vs. After
Without the setting enabled:
Cashback message is hidden for logged-out visitors.
With the setting enabled:
Cashback message appears, e.g.: âEarn 5% cashback on this purchase if you are a VIP customer.â
Pro Tip
Use this feature as a marketing toolâclearly highlight the exclusive benefits of joining your membership program to boost signups.
If you have questions or need help configuring this feature, contact our support teamâweâre happy to help you set up tailored cashback experiences for different customer types.
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