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DollarLabs Helpdesk
  • 💰Dollarback: Store Credit
    • 🚀Get started
      • Configure Order Goals
      • Set fixed amount cashback
      • Set percentage casback
    • 📘Real case studies
      • BlackPeach (+€17k in 30 days)
    • 🫴Show rewards
      • Product Page
      • Cart Page
      • Custom Slide Carts
      • Cashback Widget
      • Checkout Block (Shopify Plus)
      • Customer Account
      • Thank you
    • 💁Referral Engine
      • Referral Analytics
    • 📩Notifications
      • Klaviyo
      • Inbuilt Email
      • Shopify flow
    • ⚡Automations
      • Reward Customers with Store Credit for Reviews using Judge.me
    • 📊Analytics
    • ⚙️Settings
    • ❓FAQ
  • 💲Dollarlabs: Ultimate Discounts
    • 🚀Quickstart
    • Discount types
    • Discount Engine (v2)
      • Cart groups
      • Rules
      • Targets
      • Examples (v2)
        • Get $60 off on each item when purchased in pairs
        • Discount every item except the first item
    • Discount Engine (v1)
      • If X, then do Y
      • Line Limit Strategy
      • Global Line Limit Strategy
      • Discount Application Strategy
      • Discount combinations
      • Rule Builder Variables
      • Invert Logical Operation
      • Bulk Code Generation
      • ⚠️Limitations of Discount engine (v1)
      • Examples (v1)
        • 📦Product Discount Examples (V1)
          • Offer a discount to your VIP / Subscription customers
          • Offer a Free product and a one time discount for subscription purchase
          • Volume discount based on quantity for eligible products
          • Single discount code to apply different discount amounts for different product categories
          • Automatic discount for B2B customers
          • Discounts based on user's purchase market / region
          • Give product for free if the cart value is above $X
          • Buy X items specified to get a discount on Y items. (Buy X Get Y - Bx Gy)
        • 🛒Order Discount Examples (V1)
          • Tiered Cart Discounts: Reward Customers Based on Their Cart Value
    • 🛒Auto add gift to cart based on discount code (plus only)
    • 💼Price lists (B2B)
      • How to setup a price list ?
      • Show the discounted price on the Product page
      • Show Volume breaks on Product page
      • Show discounted prices on the collection page
    • ⚠️Function limitations by Shopify
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  1. Dollarback: Store Credit
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Customer Account

PreviousCheckout Block (Shopify Plus)NextThank you

Last updated 2 months ago

Since we're directly integrated with Shopify and use store credit for the rewards / cashback. Here's how your customer can check the current cashback balance and also the amounts that would be expiring.

Please ensure that the following pre-requisites are met.

  • Customer accounts should be set to the new accounts. ()

  • Store credit should be enabled under Settings > Customer Accounts. ()

  1. The customer should be logged in to their account on the store. They can enter their email to receive a 6-digit code on their email that they can use to log in.

  2. Once logged in, a customer can head to their profile page to check their store credit accounts and their saved cards on the store.

    Clicking on the card will open up the transaction details in a modal like shown on the screenshot, where the customer can find their expiring and non expiring credits.

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