# Customer Account

Since we're directly integrated with Shopify and use store credit for the rewards / cashback. Here's how your customer can check the current cashback balance and also the amounts that would be expiring. 

{% hint style="warning" %}
Please ensure that the following pre-requisites are met.

* Customer accounts should be set to the **new accounts**. ([image](https://ik.imagekit.io/sshca06xj8/xC6ZZr7zGSoXrhuBazVvj8ePaIW-uBxlGA8vAhKOev0.png))
* Store credit should be enabled under Settings > Customer Accounts. ([image](https://ik.imagekit.io/sshca06xj8/xC6ZZr7zGSoXrhuBazVvj8ePaIW-uBxlGA8vAhKOev0.png))
  {% endhint %}

1. The customer should be logged in to their account on the store. They can enter their email to receive a 6-digit code on their email that they can use to log in.<br>

   <figure><img src="/files/4n1WqHRYFxThiYx3jrqz" alt=""><figcaption></figcaption></figure>
2. Once logged in, a customer can head to their profile page to check their store credit accounts and their saved cards on the store. <br>

   <figure><img src="/files/9fUAMmSj1lgCd4xzQgeX" alt=""><figcaption></figcaption></figure>

   Clicking on the card will open up the transaction details in a modal like shown on the screenshot, where the customer can find their expiring and non expiring credits.<br>

   <figure><img src="/files/aNXByCylJsQVt2hbisDG" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.dollarlabs.io/dollarback-store-credit/show-rewards/customer-account.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.