Set percentage casback
Last updated
Last updated
Want to offer cashback that's a % of your product's price? The Percentage Type Cashback setting is perfect for rewarding customers based on how much they spend. Whether you apply it to all products or just select items, it's flexible and powerful.
Percentage cashback gives your customers a certain % of their order value back as cashback. This amount scales with the price of the product, meaning higher-value items lead to higher rewards.
For example:
If you offer 10% cashback, and a customer buys a product worth $200, they’ll receive $20 cashback.
You can configure percentage-based cashback in the Cashback Settings section of your app.
Navigate to "Configure Cashback Settings"
Under Config #, choose:
Cashback Type: Percentage
Cashback Amount: e.g., 10%
Apply filters to control who and what it applies to:
Customer Tags (optional)
Applies To:
All Products
Specific Collections
Specific Products
You can create multiple configurations to tailor offers across different product ranges and customer types.
Cashback is calculated on the total order value.
Global settings are respected in this mode.
Order total = $340
Cashback = 10% of $340 = $34
Cashback is calculated only on eligible products.
Global settings are ignored.
Other products in the cart don’t earn cashback.
Cashback applies only to Collection A.
Line Item 1 (Collection A): 2 × $50 = $100
Line Item 3 (Collection A): 3 × $60 = $180
Eligible subtotal = $280
10% cashback = $28
In cases where a product discount is applied on the line item - the final price of that line item is taken as the base value to work out a % of that value to be given as cashback.
If multiple cashback rules apply to different parts of the cart (e.g., one for "All Products", another for "Collection A"), the system intelligently applies the most specific and best-suited rule per item.
“The best applicable cashback is calculated and applied per item in the user’s cart.”
This avoids conflicts and ensures fairness.
When using the "All Products" scope, the following options affect how cashback is calculated:
Include/exclude shipping
Base cashback on order total or subtotal
⚠️ These settings are ignored if your cashback applies to specific products or collections.
🛍 Encourage higher spending: Since cashback grows with order size, it motivates bigger checkouts.
🎯 Focus on premium products: Offer percentage-based cashback on high-margin items.
👥 Segment your campaigns: Use customer tags to offer cashback only to new customers, repeat buyers, or VIPs.
📊 Run limited-time campaigns: Combine with the expiry setting to create urgency.
💰 Drive collection performance: Apply to specific collections to guide customer purchases.
Order value = $340
Cashback = 10% → $34
Collection A items total = $280
Cashback = 10% → $28
Non-eligible items get no cashback.
All Products
% of total order value (based on config in settings)
✅
Specific Collections
% of final discounted total for matching items
❌
Specific Products
% of final discounted total for matching items
❌
If you're unsure which cashback rule to apply or how it interacts with others, feel free to reach out via the Contact Support button in the app or in the helpdesk — we're happy to help!
If you prefer emails 📧 - feel free to reach us at hi@dollarlabs.io / support@dollarlabs.io.