Reward Customers with Store Credit for Reviews using Judge.me

Reward Customers with Store Credit for Reviews using Judge.me + Dollarback (via Shopify Flow)

Overview

Want to boost your review rate and reward your customers automatically? You can now integrate Judge.me with Dollarback to deposit store credit into your customer’s account every time they leave a verified review — no discount codes required.

This article walks you through the full setup using Shopify Flow.

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🛠️ Prerequisites

Before you begin, make sure:

• You’re on the Judge.me Awesome Plan (required to enable integrations and Shopify Flow)

• Shopify Flow is installed on your store

• The Dollarback app is installed and configured

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🔗 Step 1: Enable Judge.me Integration with Shopify Flow

1. Go to your Judge.me dashboard.

2. Navigate to: Settings > Integrations

3. Search for “Flow” in the integration list.

4. Make sure the toggle is set to Enabled.

5. Click Save.

This enables Judge.me to send trigger events into Shopify Flow.

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🔁 Step 2: Create the Shopify Flow Automation

1. Open the Shopify Flow app.

2. Click Create Workflow.

3. Use the following logic:

   • Trigger: When a new review is submitted (Important: This only works for reviews submitted via Judge.me’s email request flow)

   • Action: Deposit store credit → Choose the Dollarback action: Deposit store credit

4. Customize:

   • Amount to deposit (e.g., $10)

   • Credit expiry (optional)

   • Message to customer (optional, via email/SMS if configured)

5. Click Save and Enable the workflow.

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📌 Important Notes

• This automation only works for verified reviews submitted via Judge.me’s review request email.

• It does not trigger for:

  • Imported reviews

  • Reviews left manually on-site

  • Manual request emails

• You can choose to offer:

  • Non-expiring store credit (default)

  • Expiring credit (e.g., expires in 30 days)

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✅ Example Workflow in Action

Here’s what happens once everything is live:

1. A customer receives a review request email after purchasing.

2. They leave a review from the email link.

3. Judge.me triggers Shopify Flow.

4. Dollarback deposits store credit into their account.

5. The customer can use it at checkout immediately — no coupon codes required!

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💬 FAQs

Q: Can I use this with other review apps? A: Yes! As long as the review app supports Shopify Flow triggers, you can use the same logic to deposit store credit via Dollarback.

Q: Can I give different amounts of credit based on the product or rating? A: Yes! Use conditional branches in Shopify Flow to reward specific actions or product reviews differently.

Q: Can I notify customers when they receive credit? A: Yes! Combine this with Klaviyo or Shopify Email to send custom messages when credit is deposited.

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🙋 Need Help?

Reach out to our support team at [e-mail], and we’ll be happy to assist with setup or custom workflows.