Reward TrustShop reviews Using Dollarback

How to Reward Product Reviews with Shopify Store Credit Using Dollarback and TrustShop Reviews Integration

If you're using Dollarback: Cashback & Loyalty alongside TrustShop: Product Reviews, you can seamlessly reward customers with store credit when they leave a review—automatically. This guide will walk you through integrating both apps using Shopify Flow.

🛠️ Prerequisites

Before setting up the flow:

  • Ensure both apps are installed:

  • Enable Shopify Flow Integration in both apps.

🔌 Step 1: Enable Integrations

In Dollarback

  1. Go to the Dollarback app in your Shopify admin.

  2. Navigate to Settings > Integrations.

  3. Enable Shopify Flow Integration.

In TrustShop

  1. Go to the TrustShop app.

  2. Navigate to Settings > Integrations.

  3. Under “Shopify Flow,” click Integrate Now.

    • Most stores will find this pre-enabled.

🔁 Step 2: Create a Shopify Flow Automation

  1. Open Shopify Flow and create a new flow.

  2. Set trigger:

    • TrustShop: New Review Received

  3. Add Action:

    • Choose Get Customer Data

    • Sort by ID: Ascending

    • Limit results: 1

    • In “Query,” choose Advanced and type:

      id: {{ email }}

    • (This uses the email sent by TrustShop to identify the customer.)

  4. Add a For Loop:

    • Input: Output of “Get Customer Data”

    • For each item:

      • Add Action: Deposit Store Credit

      • Configure:

        • Amount to credit (e.g., ₹50)

        • Expiry (e.g., 30 days from credit)

⚠️ Note:

TrustShop doesn’t send full customer objects, the workaround using email-based filtering (as shown above) ensures compatibility.

✅ That's It!

Your store is now set up to automatically issue store credit whenever a customer leaves a review through TrustShop.

If you face any issues or have questions, reach out to our support team through the Dollarback app dashboard.

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