Reward TrustShop reviews Using Dollarback

How to Reward Product Reviews with Shopify Store Credit Using Dollarback and TrustShop Reviews Integration

If you're using Dollarback: Cashback & Loyalty alongside TrustShop: Product Reviews, you can seamlessly reward customers with store credit when they leave a review—automatically. This guide will walk you through integrating both apps using Shopify Flow.

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🛠️ Prerequisites

Before setting up the flow:

• Ensure both apps are installed:

  • Dollarback

  • TrustShop

• Enable Shopify Flow Integration in both apps.

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🔌 Step 1: Enable Integrations

In Dollarback

1. Go to the Dollarback app in your Shopify admin.

2. Navigate to Settings > Integrations.

3. Enable Shopify Flow Integration.

In TrustShop

1. Go to the TrustShop app.

2. Navigate to Settings > Integrations.

3. Under “Shopify Flow,” click Integrate Now.

   • Most stores will find this pre-enabled.

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🔁 Step 2: Create a Shopify Flow Automation

1. Open Shopify Flow and create a new flow.

2. Set trigger:

   • TrustShop: New Review Received

3. Add Action:

   • Choose Get Customer Data

   • Sort by ID: Ascending

   • Limit results: 1

   • In “Query,” choose Advanced and type:

     id: {{ email }}

   • (This uses the email sent by TrustShop to identify the customer.)

4. Add a For Loop:

   • Input: Output of “Get Customer Data”

   • For each item:

     • Add Action: Deposit Store Credit

     • Configure:

       • Amount to credit (e.g., ₹50)

       • Expiry (e.g., 30 days from credit)

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⚠️ Note:

TrustShop doesn’t send full customer objects, the workaround using email-based filtering (as shown above) ensures compatibility.

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✅ That's It!

Your store is now set up to automatically issue store credit whenever a customer leaves a review through TrustShop.

If you face any issues or have questions, reach out to our support team through the Dollarback app dashboard.