Reward REVIEWS.io reviews Using Dollarback

How to Reward Product Reviews with Shopify Store Credit Using Dollarback and REVIEWS.io Integration

You can easily reward your customers with store credit every time they leave a positive review using REVIEWS.io. This integration uses Shopify Flow and requires both Dollarback: Cashback & Loyalty and REVIEWS.io Product Reviews App to be installed on your Shopify store.

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Step-by-Step Instructions

✅ Prerequisites:

• Dollarback: Cashback & Loyalty app is installed and set up.

• REVIEWS.io Product Reviews App is installed and collecting reviews.

• Shopify Flow app is installed (free from the Shopify App Store).

• You have the “Shopify Flow Integration” enabled in Dollarback.

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🔧 Setup Instructions

Step 1: Enable Shopify Flow in Dollarback

1. Open the Dollarback app.

2. Go to Integrations.

3. Toggle on Shopify Flow Integration.

Step 2: Create a Flow in Shopify Flow

1. Open the Shopify Flow app.

2. Click Create Workflow.

3. Choose the trigger: “New Positive Review” from REVIEWS.io (You may also choose any other trigger that suits your logic).

Step 3: Add a Condition (Optional)

• You can add a filter to only reward reviews above a certain rating threshold (e.g., 4 or 5 stars).

Step 4: Fetch Customer Data

1. Add an action to Get customer by email.

2. Use id: {{reviewerEmail}} from the trigger as a dynamic variable.

Step 5: Loop Through Customer Records

• Use a loop if there are multiple records (usually only one).

• For each customer, add the “Deposit Store Credit” action from Dollarback.

  • Set the amount (e.g., ₹50).

  • Set an expiry time (e.g., 30 days or custom).

Step 6: Save and Enable the Flow

• Name your flow (e.g., Reward Positive Review).

• Click Turn on Workflow.

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🎉 That’s it!

Every time a customer leaves a positive review via REVIEWS.io, they’ll automatically get store credit through Dollarback. If you need help setting this up or want to customize the logic, feel free to reach out to the Dollarback support team.