Give store credit on company location (B2B)
By default, Shopify assigns store credit to individual customers. However, in B2B setups—especially on Shopify Plus—customers often belong to a company with multiple locations, and orders are placed on behalf of those locations.
The “Give store credit to B2B buyers on the company location” setting allows you to credit rewards to the company location instead of the individual customer. This makes store credit shared, reusable, and far more practical for B2B workflows.
Where to Find This Setting
Open the app
Go to Settings
Navigate to B2B Store Credit
Enable Give store credit to B2B buyers on the company location
⚠️ This feature is available only for Shopify Plus stores using B2B with Companies & Locations.
This feature is part of the Advanced plan on the Dollarback: Cashback & Loyalty app.
How It Works
Default Shopify Behavior
Store credit is awarded to the customer account
Credit cannot be shared with other users in the same company
This can create confusion when multiple buyers order for the same business location
With This Setting Enabled
Store credit is awarded to the company location used during checkout
Any customer assigned to that location can:
Earn store credit
Redeem existing store credit
Credit becomes shared across all users of that location
Example Flow
A customer logs in and selects a company location
They place an order for that location
A store credit reward (e.g. ₹1200) is generated
Instead of being added to the customer:
The credit is added to the selected company location
The store credit is immediately available to:
Any other customer linked to that same location
Why This Is Useful for B2B Stores
✅ Shared budgets: Store credit behaves like a company wallet
✅ Cleaner accounting: Credit stays tied to the business unit, not individuals
✅ Multiple buyers, one balance: Perfect for procurement teams
✅ Matches Shopify’s recommended B2B approach
This setup closely mirrors how businesses actually operate—multiple buyers, one account, one balance.
Important Notes
This feature works only when:
Shopify Plus is enabled
B2B Companies & Locations are in use
Store credit is location-specific, not company-wide
Credit will not appear on the customer profile once this is enabled
Summary
If you run a B2B store with:
Multiple buyers per company
Orders placed across different locations
Shared purchasing responsibility
Enabling store credit at the company location level ensures your rewards system is accurate, scalable, and aligned with real-world B2B workflows.
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