> For the complete documentation index, see [llms.txt](https://help.dollarlabs.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.dollarlabs.io/dollarback-store-credit/settings/give-store-credit-on-company-location-b2b.md).

# Give store credit on company location (B2B)

By default, Shopify assigns store credit to **individual customers**. However, in B2B setups—especially on **Shopify Plus**—customers often belong to a **company** with multiple **locations**, and orders are placed on behalf of those locations.

The **“Give store credit to B2B buyers on the company location”** setting allows you to credit rewards **to the company location instead of the individual customer**. This makes store credit shared, reusable, and far more practical for B2B workflows.

{% embed url="<https://dollarlabs.neetorecord.com/watch/f52596a43621b80a2805>" %}

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### Where to Find This Setting

1. Open the app
2. Go to **Settings**
3. Navigate to **B2B Store Credit**
4. Enable **Give store credit to B2B buyers on the company location**

> ⚠️ This feature is available only for **Shopify Plus stores** using B2B with Companies & Locations.

{% hint style="info" %}
This feature is part of the Advanced plan on the [Dollarback: Cashback & Loyalty](https://apps.shopify.com/dollarback) app.
{% endhint %}

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### How It Works

#### Default Shopify Behavior

* Store credit is awarded to the **customer account**
* Credit cannot be shared with other users in the same company
* This can create confusion when multiple buyers order for the same business location

#### With This Setting Enabled

* Store credit is awarded to the **company location** used during checkout
* Any customer assigned to that location can:
  * Earn store credit
  * Redeem existing store credit
* Credit becomes **shared across all users of that location**

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### Example Flow

1. A customer logs in and selects a **company location**
2. They place an order for that location
3. A store credit reward (e.g. ₹1200) is generated
4. Instead of being added to the customer:
   * The credit is added to the **selected company location**
5. The store credit is immediately available to:
   * Any other customer linked to that same location

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### Why This Is Useful for B2B Stores

* ✅ **Shared budgets**: Store credit behaves like a company wallet
* ✅ **Cleaner accounting**: Credit stays tied to the business unit, not individuals
* ✅ **Multiple buyers, one balance**: Perfect for procurement teams
* ✅ **Matches Shopify’s recommended B2B approach**

This setup closely mirrors how businesses actually operate—multiple buyers, one account, one balance.

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### Important Notes

* This feature works only when:
  * Shopify Plus is enabled
  * B2B Companies & Locations are in use
* Store credit is **location-specific**, not company-wide
* Credit will not appear on the customer profile once this is enabled

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### Summary

If you run a B2B store with:

* Multiple buyers per company
* Orders placed across different locations
* Shared purchasing responsibility

Enabling **store credit at the company location level** ensures your rewards system is accurate, scalable, and aligned with real-world B2B workflows.