Hide payment methods

How to Hide Payment Methods at Checkout Using DollarLabs Discount App

Overview

This guide explains how to hide specific payment methods from certain customers (or all customers except certain ones) at checkout using the DollarLabs Discount App's payment customization feature.

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Step-by-Step Instructions

1. Create a Payment Customization Function

1. Open the DollarLabs Discount App

2. Click Create Function

3. Select Payment Customization option

4. Click Create

2. Configure the Payment Method to Hide

Match Type: Choose how you want to match the payment method:

• Exact match (Equals)

• Contains

• Starts with

• Ends with

Payment Method: Enter the name of the payment method you want to hide (e.g., "Bank Deposit")

3. Set Up Customer Conditions

Create a Cart Group to define which customers will see or not see the payment method:

Customer ID Options:

• "Customer ID is" - Hides the payment method for specific customers

• "Customer ID is not" - Hides the payment method for everyone EXCEPT specific customers

Select the customer(s) you want to apply this rule to from the dropdown.

4. Configure the Rule

In the Rule Section:

1. Add your card group (e.g., "Certain Customers")

2. Set the condition: Quantity sum is greater than 0

   • This ensures the customer has at least one item in their cart for the rule to apply

5. Save and Test

1. Click Save to activate the payment customization

2. The selected payment method will immediately disappear from checkout for the specified customers

3. To verify it's working:

   • Log in as the affected customer or enter their email at checkout

   • The hidden payment method should no longer appear

4. To disable the customization, simply toggle it off and the payment method will reappear

Example Use Case

If you want to hide "Bank Deposit" from a specific customer:

• Match Type: Equals

• Payment Method: Bank Deposit

• Card Group: Customer ID is [specific customer]

• Rule: Quantity sum > 0

This will remove the Bank Deposit option from checkout for that particular customer.

Need Help?

The DollarLabs payment customization feature is built on a flexible rule engine that can handle complex scenarios beyond this basic example.

If you have questions about setting up specific payment customization rules, contact support:

• Support Chat: Click the support chat icon in the app

• Email: [email protected]