Loyalty page
Overview
The Loyalty Page gives customers a dedicated destination to learn about and interact with your loyalty program. It helps customers understand how your program works, track their rewards, view their points balance, and discover ways to earn and redeem rewards.
By providing a single place for all loyalty-related information, the Loyalty Page can increase customer engagement and encourage greater participation in your rewards program.
Benefits of a Loyalty Page
A Loyalty Page helps customers:
Understand how your loyalty program works
Learn how to earn points and rewards
Discover available redemption options
View their current loyalty tier and benefits
Access reward and points history
Explore referral programs
Find answers to common questions through FAQs
The page is fully white-labeled and can be customized to match your store's branding and design.
Setting Up the Loyalty Page
Open the Dollarback Loyalty app.
Navigate to Customize.
Select Loyalty Page.
Click Customize to configure the page.
Once enabled, a unique Loyalty Page URL will be generated for your store.
Multilingual Support
The Loyalty Page supports multiple languages.
Store languages are automatically detected.
Content can be translated from your primary language into any supported store language.
Each section can have its own translations and language-specific content.
Customizable Sections
You can show, hide, reorder, and customize each section of the Loyalty Page.
Hero Banner
The Hero Banner serves as the main introduction to your loyalty program.
Customize:
Heading
Description
Call-to-action content
Language translations
Referral Section
Show customers how they can refer friends and earn rewards.
Customize:
Section visibility
Content and messaging
Language translations
Section order
How It Works
Explain how customers can participate in your loyalty program.
Customize:
Section content
Instructions
Language translations
Ways to Earn
Display all available earning opportunities, such as:
Making purchases
Creating an account
Referrals
Other configured earning actions
Customize:
Section visibility
Content
Language translations
Ways to Redeem
Show customers all available redemption options.
Examples include:
Discount rewards
Free products
Exclusive perks
Customize:
Section visibility
Content
Language translations
Tiers
Display your loyalty tiers and associated benefits.
Customize:
Tier presentation
Section visibility
Language translations
Reward History
Allow customers to view their loyalty activity, including:
Points earned
Rewards redeemed
Associated orders
Customize:
Section visibility
Language translations
FAQ Section
Answer common questions about your loyalty program.
Customize:
Questions and answers
Section visibility
Language translations
Organizing Page Sections
All sections can be:
Reordered
Shown or hidden
Customized independently
Translated into multiple languages
This allows you to create a loyalty experience that matches your brand and program structure.
Adding the Loyalty Page to Your Store
After configuring the Loyalty Page, you will receive a page URL that can be added throughout your store.
Add to Navigation Menus
To add the Loyalty Page to your store navigation:
Go to Content → Menus in Shopify.
Select the menu you want to edit.
Add a new menu item.
Paste the Loyalty Page URL.
Save your changes.
Add to Footer Menus
Footer menus can be configured the same way:
Open the footer menu in Shopify.
Add a new menu item.
Link it to the Loyalty Page URL.
Save your changes.
Add to Customer Account Pages
You can also place links to the Loyalty Page within:
Customer account pages
Loyalty widgets
Custom pages
Email campaigns
Any other customer touchpoint
This makes it easier for customers to access and engage with your loyalty program.
Need Help?
If you have any questions about setting up or customizing your Loyalty Page, reach out to our support team through in-app chat or at support@dollarlabs.io. We're always happy to help.
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