> For the complete documentation index, see [llms.txt](https://help.dollarlabs.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.dollarlabs.io/dollarback-store-credit/show-rewards/loyalty-page.md).

# Loyalty page

{% embed url="<https://dollarlabs.neetorecord.com/watch/15535d45737a6d7b911a>" %}

### Overview

The Loyalty Page gives customers a dedicated destination to learn about and interact with your loyalty program. It helps customers understand how your program works, track their rewards, view their points balance, and discover ways to earn and redeem rewards.

By providing a single place for all loyalty-related information, the Loyalty Page can increase customer engagement and encourage greater participation in your rewards program.

### Benefits of a Loyalty Page

A Loyalty Page helps customers:

* Understand how your loyalty program works
* Learn how to earn points and rewards
* Discover available redemption options
* View their current loyalty tier and benefits
* Access reward and points history
* Explore referral programs
* Find answers to common questions through FAQs

The page is fully white-labeled and can be customized to match your store's branding and design.

***

### Setting Up the Loyalty Page

1. Open the Dollarback Loyalty app.
2. Navigate to **Customize**.
3. Select **Loyalty Page**.
4. Click **Customize** to configure the page.

Once enabled, a unique Loyalty Page URL will be generated for your store.

***

### Multilingual Support

The Loyalty Page supports multiple languages.

* Store languages are automatically detected.
* Content can be translated from your primary language into any supported store language.
* Each section can have its own translations and language-specific content.

***

### Customizable Sections

You can show, hide, reorder, and customize each section of the Loyalty Page.

#### Hero Banner

The Hero Banner serves as the main introduction to your loyalty program.

Customize:

* Heading
* Description
* Call-to-action content
* Language translations

#### Referral Section

Show customers how they can refer friends and earn rewards.

Customize:

* Section visibility
* Content and messaging
* Language translations
* Section order

#### How It Works

Explain how customers can participate in your loyalty program.

Customize:

* Section content
* Instructions
* Language translations

#### Ways to Earn

Display all available earning opportunities, such as:

* Making purchases
* Creating an account
* Referrals
* Other configured earning actions

Customize:

* Section visibility
* Content
* Language translations

#### Ways to Redeem

Show customers all available redemption options.

Examples include:

* Discount rewards
* Free products
* Exclusive perks

Customize:

* Section visibility
* Content
* Language translations

#### Tiers

Display your loyalty tiers and associated benefits.

Customize:

* Tier presentation
* Section visibility
* Language translations

#### Reward History

Allow customers to view their loyalty activity, including:

* Points earned
* Rewards redeemed
* Associated orders

Customize:

* Section visibility
* Language translations

#### FAQ Section

Answer common questions about your loyalty program.

Customize:

* Questions and answers
* Section visibility
* Language translations

***

### Organizing Page Sections

All sections can be:

* Reordered
* Shown or hidden
* Customized independently
* Translated into multiple languages

This allows you to create a loyalty experience that matches your brand and program structure.

***

### Adding the Loyalty Page to Your Store

After configuring the Loyalty Page, you will receive a page URL that can be added throughout your store.

#### Add to Navigation Menus

To add the Loyalty Page to your store navigation:

1. Go to **Content → Menus** in Shopify.
2. Select the menu you want to edit.
3. Add a new menu item.
4. Paste the Loyalty Page URL.
5. Save your changes.

#### Add to Footer Menus

Footer menus can be configured the same way:

1. Open the footer menu in Shopify.
2. Add a new menu item.
3. Link it to the Loyalty Page URL.
4. Save your changes.

#### Add to Customer Account Pages

You can also place links to the Loyalty Page within:

* Customer account pages
* Loyalty widgets
* Custom pages
* Email campaigns
* Any other customer touchpoint

This makes it easier for customers to access and engage with your loyalty program.

***

### Need Help?

If you have any questions about setting up or customizing your Loyalty Page, reach out to our support team through in-app chat or at <support@dollarlabs.io>. We're always happy to help.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.dollarlabs.io/dollarback-store-credit/show-rewards/loyalty-page.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
