Tiers with multiple currencies
Plan: Advanced plan and above.
Multi-currency conversion is touched on at 5:03 in the video.
If your store sells in more than one currency through Shopify Markets, every money-based tier threshold needs a value in each market currency. DollarBack converts them for you automatically, or you can set each one by hand.
Prerequisites
A tier ladder with at least one money-based condition (Money Spent, Cashback Earned, or Cashback Redeemed); see Build your tiers
More than one market currency active in Shopify Markets
Where currency thresholds live
Open DollarBack admin → Tiers and edit a money-based condition. You enter the threshold in your store's base currency, say $200 on a USD store. When other market currencies exist, a Market currencies button (with the count) sits next to the condition; click it to expand one row per market currency.
Auto vs Manual per currency
Each market-currency row has its own Auto / Manual toggle:
Auto
The threshold is converted from your base currency using Shopify's exchange rates, and follows them as they move.
You want zero upkeep and don't mind uneven numbers (e.g. $200 → €183.42).
Manual
You type a fixed amount for that currency; it never changes on its own.
You want clean, marketable thresholds per market (e.g. exactly €200), or a deliberately different bar per market.
As the in-app helper puts it: auto values are converted from your base currency using Shopify rates; toggle to Manual to set a custom amount.
The two modes mix freely: a USD-base store can leave CAD on Auto and pin EUR manually. Amounts entered in a customer's own currency are what their spend in that market is measured against.
Example. Base currency USD, Silver at Money Spent ≥ $200:
EUR on Auto: a shopper in your France market qualifies at whatever €-equivalent Shopify's current rate produces (≈ €183 at a 0.917 rate, drifting with the rate).
EUR on Manual, set to €200: the bar is exactly €200, always, and your loyalty page can say so without fine print.
Auto thresholds move with exchange rates, so the qualification bar in a market can creep up or down over time without any action from you. If your storefront copy quotes exact numbers ("Spend €200 to reach Silver"), pin those currencies to Manual.
After changing thresholds
Threshold edits behave like any other tier settings change: Save, then run the sync so existing customers are re-evaluated against the new numbers. See Sync tiers to customers. Widgets show each customer their tier progress in their own market currency.
Verify it works
Browse your storefront through a non-base market (for example your /fr-fr/ presence with EUR prices) as a signed-in customer, and open the widget's tier section: the requirement for the next tier should show in EUR, matching the Auto conversion or your Manual amount.
Common issues
Threshold looks "wrong" in one currency: the row is on Auto and rates moved. Switch it to Manual to pin it.
Customer qualified in one market but not another: expected if you set different Manual amounts per currency; the customer is measured against their market's threshold.
Edited a Manual amount but customers didn't move: re-evaluation of existing customers requires a sync. See Sync tiers to customers.
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