> For the complete documentation index, see [llms.txt](https://help.dollarlabs.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.dollarlabs.io/dollarback-store-credit.md).

# Dollarback: Store Credit

## What is Store Credit?

Store credit is a simple and powerful way to reward customers directly with currency they can use on their next purchase. Instead of dealing with coupon codes or confusing point systems, customers earn a clear monetary value—store credit—for each order. It’s automatic, easy to understand, and designed to drive repeat purchases.

{% embed url="<https://youtu.be/qKlgNlz6VKk>" %}

***

## Why is Store Credit Better Than Points?

### ✅ Easier to Understand

* **Points are abstract.** Customers often don’t know what they’re worth or how to redeem them.\
  (e.g. *Earn 5 points per $ spent, 100 points = $5 off* — confusing!)
* **Store credit is crystal clear.**\
  (e.g. *Earn $5 credit on your $20 order*)

### ⚡ Faster to Redeem

* **Points:** 4+ step redemption process, often needing a coupon code manually copied and pasted.
* **Store Credit:** One-click redemption—just check a box at checkout.

### 👁️‍🗨️ Transparent at Every Touchpoint

* Show credit earned per product, per cart, per order.
* No mental math required—customers see exactly how much they’ll earn and use.

Here's a quick video walking you through the experience for a customer using store credit.

{% embed url="<https://dollarlabs.neetorecord.com/watch/050843d6-0f72-4491-a8a6-f8b3b89c7cdf>" %}
Customer experience when using Store credit
{% endembed %}

***

## What is Dollarback and What Does It Offer?

**Dollarback** is a simple, powerful cashback solution for Shopify that uses **store credit** instead of points or coupons. It’s built to maximize customer loyalty and repeat purchases with a frictionless experience.

### How It Works

* Customers earn store credit on every purchase.
* Store credit is visible across key customer touchpoints.
* One-click redemption at checkout.

### Where Customers See Store Credit

* [**Product Page**](/dollarback-store-credit/show-rewards/product-page.md)**:** Shows cashback reward potential.
* [**Cart Page**](/dollarback-store-credit/show-rewards/cart-page.md)**:** Displays reward amount based on cart subtotal.
* [**Widget**](/dollarback-store-credit/show-rewards/cashback-widget.md)**:** Lets customers check their balance & program details.
* [**Checkout Block (Shopify Plus)**](/dollarback-store-credit/show-rewards/checkout-block-shopify-plus.md)**:** Displays exact cashback earned.
* [**Customer Account**](/dollarback-store-credit/show-rewards/customer-account.md)**:** Shows earned, redeemed, and remaining credit.

### Key Merchant Features

* [**Shopify Flow Integration**](/dollarback-store-credit/notifications/shopify-flow.md)**:** Automate credit logic and workflows.
* [**Klaviyo Integration**](/dollarback-store-credit/notifications/klaviyo.md)**:** Leverage credit data for marketing flows.
* [**Theme & UI Extensions**](/dollarback-store-credit/show-rewards.md)**:** Show rewards dynamically on storefront.
* [**Dashboard & Analytics**](/dollarback-store-credit/analytics.md)**:** Track performance and usage.
* [**Referral Engine**](/dollarback-store-credit/referral-engine.md): Customers can refer others and earn cashback
* [**Branded Email Notifications**](/dollarback-store-credit/notifications/inbuilt-email.md)**:** Keep customers informed with custom templates.
* [**Activity Logs**](/dollarback-store-credit/analytics.md)**:** Full history of credit events.
* **Highly Customizable UI:** Match your brand, easily.

***

### Pricing

Dollarback is flat-rate with optional usage-based overage on higher tiers. All charges are billed in USD, and recurring and usage-based charges are billed every 30 days. Paid plans include a 7-day free trial.

#### Free

Free, up to 200 orders/month. Includes all Pro features except integrations and bulk import and customer tiers.

#### Pro — $29/month

Includes 600 orders/month. Adds:

* Klaviyo, Omnisend, and Shopify Flow integrations
* Customer tiers
* Referrals and paid memberships
* Checkout extensions
* Email support

#### Advanced — $59/month

Includes 2,000 orders/month, then $0.10 per order processed. Everything in Pro, plus:

* Partial refund handling
* Order editing support
* White glove onboarding
* Slack support

#### Enterprise — $299/month

Everything in Advanced, plus wallet passes (Google & Apple).

***

### **About Us:**

We're on a mission to simplify cashback. Dollarback was built to remove friction from loyalty programs and help merchants grow with smart, clear incentives. We're Shopify-first, and obsessed with performance, usability, and scale.